Welcome to Sreelatha Collections. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Use of Website

By using our site, you represent that you are at least the age of majority in your jurisdiction. You agree not to use our website for any illegal or unauthorized purpose, nor to violate any laws in your jurisdiction, including copyright laws.

2. Products and Pricing

• Accuracy: We strive to ensure that all information about our premium jewellery, including Panchaloha and 1-gram gold, is accurate. However, we do not warrant that product descriptions or other content are error-free.
• Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

3. Orders and Payments

• Acceptance: We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person or per order.
• Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping and Delivery

We offer secure international shipping and domestic delivery across India. While we aim to process orders within 24–48 hours and deliver within 3–7 business days, delivery times may vary based on your location. Sreelatha Collections is not responsible for delays caused by third-party shipping carriers or international customs processes.

5. Returns and Exchanges

Our return policy is limited to items received in damaged or incorrect conditions. You must contact our support team within 48 hours of delivery, accompanied by a mandatory unboxing video, to initiate the exchange process. Please refer to our Refund and Return Policy page for full details.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, and images, is the property of Sreelatha Collections and is protected by international copyright laws. Unauthorized use of our brand assets is strictly prohibited.

7. Limitation of Liability

Sreelatha Collections shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website services.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in the region where our business is located.

9. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Sreelatha Collections Upstairs Sreelatha, Sai Ram Studio, Gandhi Road, Opposite A1 Sarees, Vempalli, Andhra Pradesh 516329, India.